PRIVACY POLICY
This Privacy Policy applies to the collection, use, disclosure and handling of personal information by KMW Group Pty Ltd ACN 606 267 136 trading as The Partner Leader Co ABN 96 816 181 226 (“us”, “we” and “our”), including personal information collected via our website (“Website”).
We are committed to protecting the privacy of individuals in accordance with the Australian Privacy Principles (“APPs”) set out in the Privacy Act 1988 (Cth) (“Privacy Act”). We will only collect, use or disclose personal information in accordance with the Privacy Act and this Privacy Policy.
What personal information do we collect and hold?
The personal information we collect about you may include (but may not be limited to) your name, date and place of birth, contact details, occupation and education/work history, employer, passport details and information relating to your dealings with us and our clients.
If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this Privacy Policy.
We may also collect sensitive information about you, including health information.
Sensitive Information is information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive Information will be used by us only:
for the primary purpose for which it was obtained;
for a secondary purpose that is directly related to the primary purpose; and
with your consent or where required or authorised by law.
Health Information is personal information about your health. It includes information about an illness, disability or injury, information about a health service provided, or to be provided, and expressed wishes about the future provision of health services
How we collect your personal information
We will collect personal information about you in your dealings with us, including:
when you provide personal information to us including though completion of digital or hard copy forms, surveys or questionnaires;
when you enquire, communicate or deal with us in person, in writing, online (including by email or social media) or by telephone;
when you use our Website (including via cookies);
when you interact with us in the course of us providing our products and services to you; and / or
when you apply for a position of employment with us.
We may also collect information about you from third parties, including employers, government departments and third party service providers, suppliers and contractors we engage to assist us in delivering our products and services.
Information gathered through “cookies” and similar technology used on our Website may record certain information about your use of our Website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. You can refuse cookies by selecting the appropriate settings on your browser and/or deleting cookies stored on your computer, but our Website may not work as intended for you if you do so.
This Privacy Policy applies to all personal information collected by us, whether or not we have directly requested that information.
Why do we collect personal information?
We collect personal information for the purpose of carrying out our business operations and activities, providing our products and services, as well as other related purposes, including:
to respond to your communications;
engaging with you for the provision of products and services;
managing the provision of our products and services to you;
doing business with you and managing our relationship;
providing you with information about our products and services and marketing;
developing and improving our services and obtaining feedback;
from job applicants who apply for employment with us, so that we can assess their suitability for vacant positions and/or contact them about future employment opportunities that arise;
identity verification and credit checks to prevent fraud;
to measure and improve the features on our Website;
invoicing and debt recovery;
to comply with legal and regulatory requirements, resolve any complaints or disputes that we may have with any of our users, and enforce our agreements with third parties.
If you do not provide us with your personal information, we may not be able to provide you with our services, communicate with you or respond to your enquiries.
If an additional purpose for collection of your personal information arises, we will disclose this at the time of collecting that information.
Use and disclosure of personal information
Ordinarily we will only use or disclose your Personal Information for the purposes for which it was collected, and which relate to our business operations and activities in providing our products and services to you, or for other purposes related to the purposes set out above that you would reasonably expect.
We may disclose your Personal Information to third parties for the purposes set out above, including to:
employers who engage us to provide our products and services to you;
service providers, suppliers and contractors who assist us in providing our products and services to you;
advisers and insurers; and / or
other persons, including government agencies, regulatory bodies and law enforcement agencies as required, authorised or permitted by law.
Otherwise, we will only use or disclose your information with your consent.
From time-to-time we may use and disclose the personal information we hold about you to contact you about special offers, promotions, and products and services we think may be of interest to you. You can unsubscribe from our mailing/marketing lists at any time by contacting us or using the opt-out facilities provided (for example, an unsubscribe link).
Third party service providers and external websites
If you engage with us via social media including through Instagram, LinkedIn or YouTube, or through any external websites or platforms operated by our service providers, including Pipedrive, ScoreApp, airSlate SignNow, Microsoft OneDrive, Insightly, DISCflex, Typeform, iyarn and EzyCourse, the information collected by those third parties will be handled in accordance with their privacy policies and terms of use. We encourage you to review the privacy policy of any third-party service provider to understand how they handle your personal information. You can access the privacy policy of our primary third-party service provider by visiting their website.
Where we provide links to websites operated by third parties, such links are provided for your convenience and may not be current or be maintained. Unless expressly stated otherwise, we have no control over or rights in those linked websites. The privacy policies of these third parties may differ substantially from our Privacy Policy, so we encourage you to read them before using those websites.
How do we store and secure personal information?
We store most personal information you provide us in computer systems and databases operated by either us or our external service providers. We may record some personal information you provide us in paper files that we store securely.
We use industry standard measures to safeguard your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.
Should we become aware of any breach to our security systems that is likely to place your personal information at risk, we will notify you and any authority as required. If you suspect any misuse or unauthorised access to your personal information, you should let us know immediately.
We are not liable for any claim arising out of a third party’s use of your personal information where we were authorised to provide that third party the personal information under this Privacy Policy.
If we no longer require your Personal Information for any purpose for which the information may be used or disclosed in accordance with this Privacy Policy, we will take such steps as are reasonable in the circumstances to destroy the information or to ensure that the information is de-identified.
Do we send your personal information overseas?
Some third-party service providers to whom we disclose your personal information may be located outside Australia or may store or process your information via cloud-based servers located outside Australia, including but not limited to the United States of America.
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with the APPs. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the APPs.
Access to and correction of personal information
You may access or request correction of the personal information that we hold about you by contacting us at the contact details below. There are some circumstances in which we are not required to or may not be able to give you access to all or part of your personal information. Where this is the case, we will tell you why.
There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material). We may also need to verify your identity when you request your personal information.
We will respond to your requests to access or correct personal information in a reasonable time and will take all reasonable steps to ensure that the personal information we hold about you remains accurate, up to date, complete, relevant and not misleading.
Changes to this privacy policy
From time to time, we may change or amend this Privacy Policy. Any changes will be published on our Website. You may obtain a copy of our current policy from our Website or by contacting us at the contact details below.
Complaints
If you have a complaint about the way in which we have handled any privacy issue, including your request for access or correction of your personal information, you should contact us at the contact details below. Please include your name, email address and / or telephone number and clearly describe your complaint. We will consider and respond to your complaint within a reasonable period of time.
In considering your complaint, we will determine whether it requires further investigation. We will notify you of the outcome of any investigation and any subsequent internal investigation.
If you remain unsatisfied with our response and / or the way in which we have handled a privacy issue, you may approach an independent adviser and / or contact the Office of the Australian Information Commissioner (“OAIC”) (www.oaic.gov.au) for guidance on alternative courses of action that may be available, including lodging a complaint with the OAIC.
Contact details
If you have any questions, comments, requests or concerns, please contact us at:
hello@partnerleader.co
Effective date
30th January 2026